---
page_type: error
code: 81020
message: "81020: Unsupported Trigger Type"
level: WARNING
product: Studio
---

## Description

An error occurred when Studio tried to run a widget that is not supported for the trigger type.

### Possible Causes

- Flow was triggered by an incoming event that isn't supported for this widget

### Possible Solutions

- Flow should be updated to use only the supported trigger types for this widget
- For Send To Flex widget, only incoming call and incoming chat are supported