---
page_type: error
code: 64012
message: "64012: Pay: Payment Gateway rejected the card."
level: ERROR
product: Programmable Voice
---

## Description

## Error - 64012

### Pay: Payment Gateway rejected the card.

A 64012 Error is an indication that the provided card was rejected by the Payment Gateway.

### Possible Causes

- The card used was rejected by the Payment Gateway.

### Possible Solutions

- Check the PaymentError in the response for more detailed information from the Payment Gateway.
- Prompt the user about the card information again.