---
page_type: error
code: 64005
message: "64005: Pay: Connector does not support tokenization."
level: ERROR
product: Programmable Voice
---

## Description

## Error - 64005

### Pay: Connector does not support tokenization.

A 64005 Error is an indication that the request to tokenize credit card failed because the connector does not support tokenization.

### Possible Causes

- The paymentConnector attribute points to Connector that does not support tokenization.
- The chargeAmount attribute in the Pay Verb TwiML was 0 (or omitted) and you intended to charge.

### Possible Solutions

- Make sure that the paymentConnector matches a \<Pay> Connector that supports tokenization.
- If a charge was intended, please change the chargeAmount attribute and provided a positive value. Please see [this API documentation](/docs/voice/twiml/pay#chargeamount) for more details.