---
page_type: error
code: 64002
message: "64002: Pay: Service unavailable."
level: ERROR
product: Programmable Voice
---

## Description

## Error - 64002

### Pay: Service unavailable.

A 64002 Error is an indication that there is an internal server error and some internal services failed.

### Possible Causes

- Some internal services in Twilio were not available.
- Payment provider not available.

### Possible Solutions

- Try to retry the request.
- If the error persists, please [contact us](/help/contact) and we can help you resolve the issue.
- Note the time of the error and what you were trying to do when it occurred.