---
page_type: error
code: 63002
message: "63002: Channel could not find the From address"
level: ERROR
product: Programmable SMS
---

### Channel could not find the From address

#### Possible Causes

- Incorrect From address or trying to use a From address that is not supported by this Channel when trying to send a message. See [here](/docs/api/channels#channel-addresses) for supported formats of Channel endpoint addresses.