---
page_type: error
code: 60715
message: "60715: Error reading logo file"
level: ERROR
product: Branded Comms
---

## Description

The file sent for the brand logo image could not be read

### Possible Causes

The file may be corrupted, or the file format is not expected (PNG is expected, max size 128kb)

### Possible Solutions

Make sure file format and size meet the criteria