---
page_type: error
code: 60532
message: "60532: SNA Potential Dual SIM Detected"
level: ERROR
product: Verify
---

## Description

SNA Potential Dual SIM Detected

### Possible Causes

The Verification request was received and failed due to the request potentially coming from a dual SIM device. In this case, the carrier identified via IP address does not match the carrier identified via phone number and Silent Network Auth cannot be completed. This can also happen when multiple people share one device.

### Possible Solutions

Retry Verification using a channel other than Silent Network Auth for this end user.