---
page_type: error
code: 60520
message: "60520: SNA URL Failed"
level: ERROR
product: Verify
---

## Description

SNA URL Failed

### Possible Causes

The Verification request was received and failed due to an error related to invoking the SNA URL.

### Possible Solutions

- Retry Verification using a channel other than Silent Network Auth for this end user.
- [Contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.