---
page_type: error
code: 60510
message: "60510: SNA Error"
level: ERROR
product: Verify
---

## Description

SNA Error

### Possible Causes

The Verification request was received but failed during processing due to an error during the Silent Network Auth process.

### Possible Solutions

- Check that the mobile client is using a mobile data connection to invoke the SNA URL, not WiFi.
- Retry Verification using a channel other than Silent Network Auth for this end user.