---
page_type: error
code: 60334
message: "60334: The SMS message was sent using a brandful template."
level: WARNING
product: Verify
---

## Description

The SMS message was sent using a brandful template instead of the configured template, which does not contain a friendly name (brand).

### Possible Causes

Due to mobile carrier regulations, Verify needs to add the friendly name from the message body.

### Possible Solutions

Configure or use a dedicated template that includes the friendly name.