---
page_type: error
code: 60327
message: >-
  60327: The provided channel is not supported by the given template. Verify is
  falling back to the static message.
level: WARNING
product: Verify
---

## Description

The template you are using does not support the channel you specified. The static message fallback was used.

### Possible Causes

The template provided doesn't support the specified channel.

### Possible Solutions

If you want to add the provided channel for the given template, please contact support.