---
page_type: error
code: 60238
message: "60238: Verification Creation Attempt blocked by Twilio"
level: ERROR
product: Verify
---

## Description

Verification creation attempt is blocked by Twilio

### Possible Causes

- Your request has been blocked because your upgrade request is going through a review process
- Your request has been blocked because you are attempting to send a message to Iran, Syria or Cuba.

### Possible Solutions

If you are still getting this error after 72 hours, please reach out to our support team for assistance.