---
page_type: error
code: 60005
message: "60005: Downstream Carrier Error"
level: ERROR
---

## Description

Downstream Carrier Error

### Possible Causes

The request was received but failed during processing due to an error while communicating with the carrier.

### Possible Solutions

- Retry request to rule out transient carrier connection issues.
- If error persists, [contact Twilio Support](https://www.twilio.com/help/contact) to rule out integration issues.