---
page_type: error
code: 54351
message: "54351: Invalid identity"
level: ERROR
product: Sync
---

## Error - 54351

### Sync: Invalid identity

Identity must be a string with length 1-256.

#### Possible Causes

- The value supplied by the Identity parameter is an empty string.
- The value supplied by the Identity parameter exceeds 256 characters.

#### Possible Solutions

Confirm than an Identity string parameter of 1-256 characters is being passed in request.