---
page_type: error
code: 53623
message: "53623: AWS credentials to access external S3 bucket could not be loaded"
level: WARNING
product: Programmable Video
---

## Warning - 53623

### AWS credentials to access external S3 bucket could not be loaded

The AWS credentials configured in your account's composition settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.

#### Causes

- If you have specified your own bucket and access credentials, this is most likely due to the fact that the credentials resource has been removed from Twilio.

#### Solutions

- In the composition settings section of your account's console, create and assign a new credentials entry for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).