---
page_type: error
code: 53613
message: "53613: AWS credentials to access external S3 bucket could not be loaded"
level: WARNING
product: Programmable Video
---

## Warning - 53613

### AWS credentials to access external S3 bucket could not be loaded

The AWS credentials configured in your account's recording settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.

#### Causes

This is most likely due to the fact that the AWS Credentials resource has been removed from Twilio.

#### Solutions

- In the recording settings section of your account's console, create and assign a new credentials entry for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).