---
page_type: error
code: 53103
message: "53103:  Unable to create Room"
level: ERROR
product: Programmable Video
---

## Description

Raised when the Server is unable to create a Room.

### Possible Causes

- A user attempted to connect to a Room which does not yet exist, and Ad-hoc Rooms are not enabled.
- You may have chosen to enable Room features that are unsupported or not available to your account.
- A server-side error has occurred.

### Possible Solutions

- Make sure Ad-hoc Rooms are enabled in the Video settings for your account in Twilio Console, or create the Room explicitly using the REST API before attempting to connect to it.
- Choose a Room configuration supported by your account.
- If the problem persists, try connecting to another region.