---
page_type: error
code: 52163
message: "52163: Incorrect URL used to retrieve Webhook Credentials"
level: ERROR
product: Notifications
---

## Error - 52163

### Incorrect URL used to retrieve Webhook Credentials

#### Possible Causes

- An incorrect URL was specified in your Webhook Credentials URL field
- The URL was correct, but returned a 404 response

#### Possible Solutions

- Verify your Webhook Credential URL and response