---
page_type: error
code: 50731
message: "50731: Conversation Export failed"
level: ERROR
product: Conversations
---

## Description

Conversations: Conversation Export failed

### Possible Causes

- Conversation has no messages.
- Conversation was deleted during the export.
- Internal error happened while fetching messages for snapshot.

### Possible Solutions

- Make sure that conversation is not empty.
- Make sure that conversation exists.
- Retry transcript generation.