---
page_type: error
code: 50704
message: "50704: Provided addon sid should have prefix XB."
level: ERROR
product: Conversations
---

## Description

Provided addon sid should have prefix XB.

### Possible Causes

You are trying to specify different field value for ChatbotConfiguration.AddonSid.

### Possible Solutions

- Double check and fix value for ChatbotConfiguration.AddonSid. It should start with XB prefix.