---
page_type: error
code: 50700
message: "50700: Virtual Agent provider is invalid."
level: ERROR
product: Conversations
---

## Description

Provided Virtual Agent provider doesn't match the list of available providers for conversations.

### Possible Causes

Provided Virtual Agent provider doesn't match the list of available providers for conversations or has different case

### Possible Solutions

- Check list of available Virtual Agent providers in Conversations documentation. Please note that values are case sensitive.