---
page_type: error
code: 50384
message: "50384: Initial state can't be 'closed"
level: ERROR
product: Programmable Chat
---

## Description

You are trying to set 'closed' state during conversation creation which is not allowed

### Possible Causes

- 'State' parameter value is set to 'closed' which is not allowed during conversation creation

### Possible Solutions

- Change 'State' parameter value to either 'active' or 'inactive' during conversation creation