---
page_type: error
code: 50376
message: "50376: TimeToClosed should be greater or equal to 10 minutes"
level: ERROR
product: Programmable Chat
---

## Description

'TimeToClosed' duration should be greater or equal to 10 minutes.

### Possible Causes

- 'TimeToClosed' field is set to duration which is less than 10 minutes.

### Possible Solutions

- Set 'TimeToClosed' field to duration which is longer than 10 minutes.