---
page_type: error
code: 48024
message: "48024: Contact conversation limit exceeded"
level: ERROR
product: Frontline
---

## Description

A Chat conversation could not be created because the Conversations user associated to the given contact is a participant in too many conversations.

### Possible Causes

- The Conversations user associated to the given contact attempted to create a conversation over Chat channel and exceeded the Conversations service's maximum user conversations limit.

### Possible Solutions

- If you frequently exceed the user conversations limit for the Frontline Conversations service, you may want to consider raising your user conversations limit.

  - Read more about Conversations API user conversations limits in our [docs](/docs/conversations/conversations-limits#maximum-channelsconversations-per-identity).
  - In order to request a limit increase, please contact [customer support](http://twilio.com/console/support/tickets/create).

- Close or delete conversations the user is a participant in.