---
page_type: error
code: 48010
message: "48010: Custom Routing Callback failed to execute successfully"
level: ERROR
product: Frontline
---

## Description

Custom Routing Callback failed to execute successfully

### Possible Causes

- The callback endpoint returned an error code.
- The callback processing is exceeding 10 seconds.

### Possible Solutions

- Check your callback execution logic to ensure it is processing the callback calls correctly and passing back 200 OK.
- Make sure that callback processing time is less than 10 seconds.