---
page_type: error
code: 45774
message: "45774: Internal Error. Failed to refresh token."
level: ERROR
product: Flex
---

## Description

An unexpected error occurred when processing refresh token request.

### Possible Causes

We encountered an unexpected error when refreshing token.

### Possible Solutions

Retry the request.

Check our status page to see if we are having an outage.

If our status page has no information, contact support with details about the requests that are failing, and we will investigate.