---
page_type: error
code: 45770
message: "45770: Failed to create InteractionChannel. Downstream Error. "
level: ERROR
product: Flex
---

## Description

An error occurred while creating an interactionChannel. Downstream Error.

### Possible Causes

We encountered an unexpected error while processing createInteractionChannel Request, Downstream Error.

### Possible Solutions

"Retry the request.

Check our status page to see if we are having an outage.

If our status page has no information, contact support with details about the requests that are failing, and we will investigate."