---
page_type: error
code: 45700
message: "45700: Unexpected error occurred. Unable to process WebChat request."
level: ERROR
product: Flex
---

## Description

An unexpected error occurred when processing create WebChat conversation request.

### Possible Causes

We encountered an unexpected error while processing your create WebChat endpoint.

### Possible Solutions

Retry the request.

Check our [status page](https://status.twilio.com/) to see if we are having an outage.

If our status page has no information, [contact support](https://www.twilio.com/help/contact) with details about the requests that are failing, and we will investigate.