---
page_type: error
code: 37002
message: "37002: WhatsApp Voice: Calling is not enabled on the business number"
level: ERROR
product: Programmable Voice
---

## Description

The business-initiated WhatsApp call failed because WhatsApp Business Calling is not enabled on the From number. The From number of the business-initiated call should be your WhatsApp sender with the WhatsApp Business Calling enabled.

### Possible Causes

WhatsApp Business Calling is not enabled on the From number.

### Possible Solutions

Configure your sender for WhatsApp Business Calling. Please see [how to configure your sender for WhatsApp Business Calling](/docs/voice/whatsapp-business-calling#configure-your-sender-for-whatsapp-business-calling) for details.