---
page_type: error
code: 33119
message: "33119: SIM connectivity reset not allowed"
level: ERROR
product: Programmable Wireless
---

## Description

Raised whenever a SIM connectivity reset is requested but not permitted.

### Possible Causes

- This operation is temporarily unavailable because the downstream carrier is undergoing maintenance and not accepting requests.
- Your SIM either does not support this operation or is not in a status where it can connect to a cellular network.

### Possible Solutions

- Try again later if there is an ongoing maintenance.
- Verify the SIM is not a Narrowband SIM.
- Ensure the SIM is either in status `ready` or `active`.