---
page_type: error
code: 32656
message: "32656: ConversationRelay & Intelligence Language Mismatch"
level: WARNING
product: Conversational Intelligence
---

## Description

A 32656 Error indicates that there was a mismatch between the configured ConversationRelay transcription language and the provided Intelligence Service's language. As a result, the transcript will be persisted in Intelligence but Language Operators will not be executed.

### Possible Causes

The Intelligence Service's configured language passed in the ConversationRelay request did not match its configured transcription language for the virtual agent

To avoid delivering inaccurate Language Operator results, they will not be executed for this ConversationRelay Session

### Possible Solutions

Ensure that the configured transcription language in the  ConversationRelay session matches the Intelligence Service's language setting