---
page_type: error
code: 32602
message: "32602: Virtual Agent: Invalid Connector"
level: ERROR
product: Programmable Voice
---

## Description

A 32602 Error is an indication that the referenced connector is not a valid \<VirtualAgent> connector.

### Possible Causes

- The connector referenced by the supplied connectorName does not exist
- The connector referenced by the supplied connectorName is not a VirtualAgent connector
- The supplied TwiML is missing the connectorName attribute

### Possible Solutions

- Check the connectorName attribute in your TwiML and ensure that it matches the unique name of a VirtualAgent connector