---
page_type: error
code: 30894
message: "30894: Campaign vetting rejection - Invalid Brand Information"
level: ERROR
product: Programmable Messaging
---

## Description

The campaign submission has been reviewed and it was rejected because invalid brand information.

### Possible Causes

The campaign cannot be approved because registration needs to be associated with the brand behind the campaign. If you are an ISV registering a direct offering, campaign description needs to indicate a direct offering.

### Possible Solutions

Please verify that the brand information is valid. Resubmit campaign for review.

Additional help resources

- [A2P 10DLC campaign approval best practices](https://support.twilio.com/hc/en-us/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)