---
page_type: error
code: 30615
message: "30615: Message couldn't be delivered"
level: ERROR
product: Programmable Messaging
---

## Description

Message couldn't be delivered to the recipients number you are trying to reach at this time due to local regulatory restrictions.

### Possible Causes

Marketing, promotional & other non essential messages are restricted under the local regulatory requirement (e.g.TCPA in US) to certain hours of the day. Specifically, these communications cannot be made before 8 a.m. or after 9 p.m. local time at the recipient's location. This restriction is intended to protect consumers from intrusive communications during times they are likely to be resting or engaged in personal activities.

### Possible Solutions

**Verify Local Time:** Implement a system to accurately determine the local time zone of each recipient based on their area code and address data.

**Schedule Adjustments:** Configure your messaging campaign schedules to operate only within the permitted hours of 8 a.m. to 9 p.m. local time for each recipient.

#### Continued issues with error 30615

Twilio's support team can help investigate what went wrong with delivering your message. Please collect 3 or more message SIDs in your SMS [logs](https://www.twilio.com/console/sms/logs) from the last 24 hours that were flagged with Error 30615, and [open a support request.](https://www.twilio.com/console/support/tickets/create)