---
page_type: error
code: 30016
message: "30016: 'To' and 'From' channel types are incompatible"
level: ERROR
---

## Error - 30016

### 'To' and 'From' channel types are incompatible

The To or From attributes have channel prefixes what are incompatible

#### Possible Causes

- Attempt to send a message to one channel but use 'From' address for another channel

#### Possible Solutions

- Check the To and From attributes channel prefixes