---
page_type: error
code: 30015
message: "30015: Non-supported channel type is used"
level: ERROR
---

## Error - 30015

### Non-supported channel type is used

The To or From attributes have an unsupported prefix for channel

#### Possible Causes

- empty channel prefix for an attribute that requires a prefix
- non-existing prefix for an attribute that requires a prefix

#### Possible Solutions

- Check the To/From attributes channel prefix