---
page_type: error
code: 25022
message: "25022: Duplicate username or externalId"
level: ERROR
product: Organizations API
---

## Description

Duplicate username or externalId

### Possible Causes

A user with the specified username or externalId already exists in the system.

### Possible Solutions

Verify that the intended user has a unique username and externalId. If necessary, adjust the username or externalId to ensure uniqueness and avoid duplication in the system.