---
page_type: error
code: 25004
message: "25004: The provided user's external ID is invalid"
level: ERROR
product: Organizations API
---

## Description

The provided user's external ID is invalid.

### Possible Causes

The external ID is either less than 2 characters or exceeds 255 characters.

### Possible Solutions

Ensure the user's external ID is between 2 and 255 characters in length.