---
page_type: error
code: 22155
message: "22155: Port In Error - Invalid Pin"
level: ERROR
product: Phone Numbers
---

## Description

The PIN submitted in the port in request for this phone number does not match the losing carrier's information.

### Possible Causes

An invalid or no PIN for this phone number was submitted as part of the port in request.

### Possible Solutions

Update PIN in the port in request to one that matches the losing carrier's information.

PINs are unique to a single phone numbers, so you should not need a new request to change the PIN for just this phone number. Instead update the port in request with the correct PIN.