---
page_type: error
code: 21621
message: "21621: The 'From' number has not been enabled for MMS"
level: ERROR
---

## Description

The `From` number is not enabled for MMS messaging.

### Possible Causes

The `From` phone number is not capable of sending MMS.

### Possible Solutions

- Buy an MMS Capable phone number from the [Twilio Console](https://console.twilio.com/us1/develop/phone-numbers/manage/search?isoCountry=US\&types%5B%5D=Local\&types%5B%5D=Tollfree\&capabilities%5B%5D=Sms\&capabilities%5B%5D=Mms\&capabilities%5B%5D=Voice\&capabilities%5B%5D=Fax\&searchTerm=\&searchFilter=left\&searchType=number) by filtering for "MMS" under "Capabilities".
- Check if you already have MMS capable numbers in the [Twilio Console](https://console.twilio.com/us1/develop/phone-numbers/manage/incoming) and use that number in your `From` parameter or Messaging Service.