---
page_type: error
code: 21478
message: >-
  21478: Unable to update Status for subaccount, subaccount has been suspended
  by Twilio
level: ERROR
---

## Error - 21478

### Unable to update Status for subaccount, subaccount has been suspended by Twilio

Unable to update Status for subaccounts that have been suspended externally by Twilio. Please contact customer support: http://www.twilio.com/help