---
page_type: error
code: 21268
message: "21268: Sending to Premium rate or Information Service numbers is not allowed"
level: ERROR
product: Programmable Messaging
---

## Description

Twilio doesn't allow sending SMS messages to premium rate or information service numbers.

### Possible Causes

You attempted to send an SMS to premium rate or information service numbers.

### Possible Solutions

Twilio doesn't allow sending SMS messages to premium rate or information service numbers.