---
page_type: error
code: 20403
message: "20403: 403 Forbidden"
level: ERROR
product: Platform
---

## Description

# Error - 20403

## Forbidden

The account lacks permission to access the Twilio API. Typically this means the account has been suspended or closed. For assistance, please reach out to Twilio Support through the [Console](https://console.twilio.com) or [Help Center](https://support.twilio.com).

### Possible Causes

The account has been suspended or closed.

### Possible Solutions

Reach out to Twilio Support.