---
page_type: error
code: 19014
message: "19014: Can fetch contact either by unique_customer_provided_id or channel "
level: ERROR
---

## Description

Contact fetch request should contain unique\_customer\_provided\_id or channel, not both

### Possible Causes

Contact fetch request contains both unique\_customer\_provided\_id and channel

### Possible Solutions

Contact can be fetched either by unique\_customer\_provided\_id or by channel