---
page_type: error
code: 18610
message: >-
  18610: Customer Profile or Trust Product cannot be copied due to a deleted
  Address
level: ERROR
product: Phone Numbers
---

## Description

Customer Profile or Trust Product requested cannot be copied due to a deleted Address.

### Possible Causes

The Address linked to the Customer Profile or Trust Product was deleted.

### Possible Solutions

Create a new Address on your Account or Sub-Account (if you don't already have one) and reach out to [Twilio Support](https://support.twilio.com/hc/en-us) to link it to the Customer Profile or Trust Product that you wish to copy.