---
page_type: error
code: 18604
message: "18604: Unable to verify Authorized representative #1"
level: ERROR
product: Phone Numbers
---

## Description

Unable to verify Authorized representative #1

### Possible Causes

Unable to verify Authorized representative #1's identity or their affiliation with the business.

### Possible Solutions

Please feel free to edit the Business Profile & update the missing information. You can also reach out to our support team at trusthub-verify@twilio.com for any additional clarifications.