---
page_type: error
code: 18024
message: "18024: Failed to upload an unprocessable document"
level: ERROR
product: Phone Numbers
---

## Description

A document could not be uploaded either because it is corrupted or could not be parsed or processed.

### Possible Causes

The file type does not match the file content or the file corrupt/invalid.

### Possible Solutions

Please resubmit with a valid/uncorrupted file.