---
page_type: error
code: 18023
message: "18023: Document contains an inactive business"
level: ERROR
product: Phone Numbers
---

## Description

The status of your entity is listed as inactive in your local business registry. Please upload a Business Document showing a currently active business registration.

### Possible Causes

The status of your entity provided in the Business Document is listed as inactive in your local business registry.

### Possible Solutions

Please upload a Business Document showing a currently active business registration.