---
page_type: error
code: 16000
message: "16000: Whisper Not Available on Twilio Conference"
level: ERROR
product: Programmable Voice
---

## Error - 16000

### Whisper Not Available on Twilio Conference

Whisper is only available on Agent Conference, to create an Agent Conference configure your account to use Agent Conference in the [conference settings page](https://www.twilio.com/console/voice/settings/conferences)