---
page_type: error
code: 11751
message: "11751: Media Message - Media exceeds messaging provider size limit"
level: ERROR
product: Programmable SMS
---

## Description

## Error - 11751

### Media Message -> Media exceeds messaging provider size limit

Maximum size limit depends on the messaging channel.

- For an MMS message, the size limit is [5MB](/docs/sms/accepted-mime-types).
- For a WhatsApp message, the size limit is [16MB](/docs/whatsapp/guidance-whatsapp-media-messages).

### Possible Causes

The total size of the media message request exceeds the maximum size limit for the channel.

### Possible Solutions

If you are sending multiple media files on a message, split them into multiple requests to reduce the size of each request.